Privacy Policy
Last updated: March 27, 2026
1. Introduction
Smart Website Management (“we”, “us”, or “our”) operates DoINeedADentist.org, a dental directory service. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
2. Information We Collect
We may collect the following information:
- Listing owners: Email address, practice name, phone number, and listing details you provide when claiming or managing a listing.
- Visitors: Inquiry form submissions including name, email, and message content. AI triage chat messages (not stored permanently).
- Automatically collected: Browser type, IP address, pages visited, and cookies for session management.
3. How We Use Your Information
We use collected information to:
- Operate and maintain the dental directory
- Process listing claims and subscriptions
- Forward inquiries to dental practice owners
- Provide AI-powered dental triage recommendations
- Send service-related communications
- Improve the Service
4. Third-Party Services
We use the following third-party services:
- Supabase — database and authentication
- Stripe — payment processing
- Gmail SMTP — transactional email
- Anthropic (Claude AI) — AI triage chat
These services have their own privacy policies governing their use of your data.
5. Cookies
We use cookies solely for authentication and session management. We do not use tracking or advertising cookies.
6. Data Retention
We retain your data for as long as your account or listing is active. AI triage chat messages are not permanently stored. You may request deletion of your data by contacting us.
7. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact
Questions about this policy? Contact us at hello@doineedadentist.org.